While you certainly cannot please all your customers all the time, there are ways to gain more positive reviews to elevate your brand standing and gain additional clientele without spending a lot of time doing it. There is no disputing that your business needs to manage its reputation to maintain favorable rankings among your competition. The challenge is finding the best reputation management service to implement a solid system of monitoring in a simple manner.
You need:
- A customizable program that meets your particular needs and that can be effortlessly changed as required.
- Email and text (SMS) support to connect with your customers.
- A perceptive dashboard that makes reputation monitoring easy by tracking your results and identifying areas that should be improved.
- To connect your POS or CRM software to Swell to integrate and automate the entire reputation management process.
- A straightforward mobile app that sends feedback to your customers.
- An analytics tool that is effective and user-friendly.
- To generate more positive appraisals (5-star reviews) with a quick one-click feedback system.
- A dedicated support system that is conveniently available for questions and concerns.
- A program that allows multiple users to access the dashboard.
- Constant monitoring of review sites to see if and when reviews are posted about you so that you can provide immediate feedback.
Is it even possible to have all these attributes in a reputation management program? Yes. The knowledgeable marketing team at Top Review Tracking will help your website be the best that it can be by making the most of favorable reviews it garners and extends its reach to a larger customer base. You can sign up for a FREE 30-day trial of the best reputation management service here.
